Returns Policy
No Returns Policy
Thank you for shopping with us! Please note that we do not accept returns on this product, except in the case of a fault or defect. Kindly read the details below:
No Returns
We do not accept returns for this product unless it is found to be faulty or defective.
Once the product has been delivered and accepted, we cannot offer a return or exchange.
Faulty or Defective Products
If you receive a product that is faulty, damaged, or defective, please contact us within 7 days of receiving the item.
We will gladly offer a replacement or full refund for any items that are proven to be faulty.
Please reach out to our customer service team at sales@carchoo.com.au, and we will assist you in resolving the issue.
How to Report a Faulty Item
Contact us within 7 days of receiving your product.
Provide your order number, a description of the issue, and any supporting photos of the faulty item.
Once we review your case, we will guide you through the next steps to receive a replacement or refund.
Contact Us
For any inquiries or to report a faulty product, please contact us at sales@carchoo.com.au.